With the increase in the popularity of mobile phones, consumers have been demanding to access financial services on their hand-held devices. Banks have been trying to meet this need of customers by offering mobile banking solutions to provide greater convenience and ease. It is imperative that banks deliver financial services to customers and enhance their banking experience. Also, serving this alarming need of customers enable financial institutions to ensure higher returns on investment.

Mobile banking in a nutshell

Smartphones have become a universal phenomenon over the years. While they are used for a variety of tasks like emailing, shopping, ordering food or paying bills, they have also become a trusted source of mobile banking. Today, when people are too busy in their routine, they often lack time to visit the branches for their various banking needs. Mobile banking has emerged as a suitable means of banking on-the-go, which extends ‘anytime, anywhere’ facilities to consumers.

mobile banking

How is Mobile Banking helpful?

Mobile banking solutions for banks ensure that customers are served with need-based products and services that enhance their banking experience. Majorly they:

  • Maximise reach by serving the modern customers who are tech-savvy
  • Provide a complete-suite of mobile payment systems including online payment gateways, bill payments or at POS
  • Save cost of serving customers through physical branches and paper-based methods
  • Offers secured banking facilities that maintain confidentiality of personal and financial details of customers.

MYBANK by Sesame

Sesame has developed a unique and customisable mobile banking and payments solution that effectively caters to growing banking requests of customers. As a mobile banking solutions provider, Sesame’s MyBank serves thousands of users in Kerala through their respective banks.

Key Highlights:

  • Personalised mobile banking experience: with the bank’s logo, colour theme etc.
  • Wide-ranging features: account summary, funds transfer, opening FD/RD etc.
  • Alerts and notifications to customers: about discounts, offers and new products.
  • Feedback and complaints: for addressing new requirements or grievances.
  • Authentication for customer accounts using OTP: before initiating payments or profile changes.
  • Easy-to-use functionality: for better customer engagement and satisfaction.

To extend your digital banking services over all devices and to empower your customers with financial facilities at the convenience of their homes, check out MyBank – a complete mobile banking solution for banks.