About the client

Catholic Syrian Bank (CSB) is one of the oldest bank in India and is based in Thrissur, Kerala. Today, it is one of the largest private sector bank, with over 430 branches and more than 240 ATMs across India. CSB has been a profit generation institution and has shown consistent growth in its business, over the years. They were always keen to adopt and implement new technologies and focused on rendering quality service to their customers.

About the project

One of the most innovative and versatile product of Sesame, Delinkure Legal Management system is the perfect antidote for automation of different stages in legal workflow. A sub module of Delinkure, it is built as an adaptive Case Management Framework that streamlines the legal work flow of a Banking system with comprehensive coverage of Recovery Process Life-Cycle. Starting with recovery process initiation stage and eventually progressing to various stages of the recovery life cycle, which includes approvals, legal and court processes, are completely automated without any hassle.

Key Deliverables

  • Recovery work flow under SARFEASI, Civil recovery suit filing, DRT Filing, One Time Settlement, etc.
  • Document Management System
  • Status Dashboard
  • Mobile application for advocates
  • Billing and expenses management of suit files accounts
  • Task management
  • Advocate performance rating
  • Customer 360
  • And lot more!